Typically 15 min
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Choose Your Path to Kenya

What's your peace of mind worth?

DIY Cost

8-12 hours of your time

+ Risk of rejection

vs

Etahelp Cost

20 minutes + $79

+ 100% approval guarantee

FEATURE

Guided

$29

Done-For-You

$79

Express

$129
Specialist Handling Review only Full service Priority service
Processing Time Self-paced 2-3 days 24-hour target
Tracker Access Basic Real-time Real-time + SMS
Support Channel Email WhatsApp WhatsApp + Direct
Approval Guarantee - Refund if fail Refund if fail
Complex Case Support - Add-on available Included
Select Plan Select Plan Select Plan
All packages require additional $34 government fee paid directly to Kenya immigration

Choose Your Service Level

All packages include unlimited corrections before submission

Guided Companion

$29 Service fee only

Expert coaching for confident DIY travelers

  • Expert form review & checklist
  • Email support with 24h response
  • Self-paced processing
  • Basic application tracker
  • Unlimited corrections before submission
  • No dedicated specialist
  • No approval guarantee
  • WhatsApp support not included
+ $34 Government fee (paid separately)
Select Guided
Best for: Confident DIY travelers who want expert review

Express Priority

$129 Service fee only

24-hour target for emergencies & complex cases

  • Priority specialist handling
  • 24-hour processing target
  • Real-time tracker + SMS notifications
  • Direct WhatsApp access to specialist
  • Complex cases included
  • 100% approval guarantee
  • Weekend & after-hours monitoring
  • Emergency document handling
+ $34 Government fee (paid separately)
Select Express
Best for: Last-minute travelers & complex situations

Add-on Services

Enhance your package with these optional services

Family Application

$25 per additional person

Streamlined group applications for families. All documents coordinated together.

  • Single point of contact
  • Bulk document handling
  • Coordinated approval tracking

Business Visa Support

$45 add-on

For work, conferences, or business meetings requiring additional documentation.

  • Invitation letter review
  • Business documentation support
  • Multiple-entry assistance

Complex Case Handling

From $65

For adoption cases, previous rejections, lost passports, or other complex situations.

  • Specialist consultation
  • Document strategy
  • Enhanced verification

Frequently Asked Questions

Everything you need to know about our services

Total cost = Service fee + $34 government fee. The government fee is paid separately through the official Kenya immigration portal. We'll guide you through this payment after we prepare your application.

Example for Done-For-You: $79 (our service) + $34 (government) = $113 total.

Yes! You can upgrade at any time before submission. Simply contact your specialist or reply to your welcome email, and we'll apply the price difference.

Common upgrade paths:

  • Guided → Done-For-You: Pay $50 difference
  • Done-For-You → Express: Pay $50 difference
  • Guided → Express: Pay $100 difference

Complex cases include:

  • Previous visa rejections
  • Adoption or guardianship cases
  • Lost/stolen passport situations
  • Name discrepancies in documents
  • Emergency travel with tight deadlines

Express package includes complex case handling. For Done-For-You, add the Complex Case add-on. Guided is not recommended for complex cases.

Yes! We offer the following group rates:

  • 2-4 people: $25 discount on total service fees
  • 5+ people: $50 discount + dedicated family coordinator
  • Children under 12: 50% off service fee

Group applications are processed together with a single point of contact. Contact us via WhatsApp for group pricing.

If we don't secure your ETA approval due to our error, we refund 100% of our service fee. The guarantee covers:

  • Application preparation errors
  • Document handling mistakes
  • Submission timing errors
  • Communication failures from our side

Note: The $34 government fee is non-refundable as it's paid directly to Kenya immigration. The guarantee doesn't cover rejections due to incorrect information provided by you or undisclosed eligibility issues.

Processing times vary by package:

  • Guided: Self-paced - depends on your speed
  • Done-For-You: 2-3 business days average
  • Express: 24-hour target (working days)

These times start after we receive all required documents and information. 99.8% of our applications are approved within 72 hours.

Still have questions?

Chat with us on WhatsApp

Ready to Choose Your Path?

Select your package and start your application in under 5 minutes.

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