Kenya eTAs, done right — for travelers and the businesses that move them.

Prepare your application with a personalized checklist and human review. Or bring your agency, school or team onto one dashboard for every traveler, now in early access.

  • Not a government website. We assist with preparation; you submit on the official Kenya portal.
  • Your passport is deleted 30 days after case closure.
  • Pay only when your checklist is complete.
For travelers

For travelers who want it right the first time.

Your case · Travel details

Purpose of visit

Business

Because you chose business, we'll also ask for:

  • Invitation letter from the company
  • Company registration (optional)

A checklist built for your trip.

Questions adapt to your purpose of travel, how you arrive and where you stay. No irrelevant questions, no surprises at the portal.

Your case · Supporting documents

passport-photo-page.pdf

Real PDF · 1.2 MB · checked

photo.heic

Please upload a JPG or PNG instead.

Documents checked before you submit.

Wrong file types, oversized and unreadable files are caught as you upload. On the Assisted tier, a reviewer also catches blurry scans and missing pages.

Your case · Messages

Correction requested

Your hotel booking ends on 26 November, but you leave on 28 November. Could you upload the full booking?
Reply or upload a new file from your case

A human review when you need it.

At the Assisted tier, a trained reviewer flags issues and asks for fixes before you submit.

For businessesNow open

For agencies, schools, recruiters, and teams.

Open a business account and prepare every traveler's application from one place. The screens below are illustrations.

Business dashboard · Travelers
  • Wanjiru KamauGuidedchanges requestedunder reviewMK
  • David OtienoAssistedready for portalJO
  • Amina HassanGuidedin progressAW
  • Li WeiGuideddraftMK
  • Sofia RossiComplex casecompletedJO

Every traveler in one dashboard.

Create cases for employees, students or clients, one at a time or from a spreadsheet. See every status at a glance.

Business dashboard · Team
  • MMary K.Cases, plus inviting the teamOwner
  • JJohn O.Starts, tracks and pays for casesMember
  • AAisha W.Starts, tracks and pays for casesMember

Team roles, not shared passwords.

Invite your staff as owners or members. Everyone works on the same cases, and you can see who started each one.

Business dashboard · Overview

This month

14

cases

11

confirmed

3

waiting

Pay for each case once its traveler has confirmed.

Each traveler confirms their own details.

Before you pay, each traveler gets an email to check their details and confirm. Cases are paid for one at a time; for larger volumes, talk to us.

Pricing

One fee per case, shown before you pay.

  • Guided self-service preparation

    Fill out your information with a personalized checklist and automated completeness checks.

    KES 2,500per case

    • A checklist built for your trip
    • Automatic checks on every answer
    • Secure document upload
    Start application
  • Recommended

    Assisted preparation and review

    A trained reviewer checks your documents and requests corrections before you submit.

    KES 5,000per case

    • Everything in Guided
    • Human review of your answers and documents
    • Correction requests before you submit
    Start application
  • Complex case coordination

    For multiple travelers, unusual circumstances, or documentation that needs extra care.

    KES 8,000per case

    • Everything in Assisted
    • Coordination for several travelers
    • Help with unusual circumstances
    Talk to us

The government eTA fee is separate: it's set by the Government of Kenya, shown on the official portal and paid there. Not a government website.

Partner with eTAhelp. We're talking with agencies and organisations about referrals and a shared dashboard.

Request a demo

Why eTAhelp

  • Your passport is deleted 30 days after case closure.
  • We follow Kenya's Data Protection Act. Privacy notice
  • Every status change is recorded. You can see exactly what happened.
  • We are not a government agency. You submit on the official portal.

Ready to start? It takes 15 minutes.

Support: etahelp@gmail.com