About eTAhelp
eTAhelp helps international travelers prepare Kenya eTA applications correctly, so they can submit with confidence on the official portal.
Who we are
A private assistance service
We are not a government agency. We do not issue visas, eTAs or any government authorization, and we can't influence a decision. We help with preparation, document review and case tracking.
eTAhelp is operated by eTAhelp Ltd., Nairobi, Kenya.
Our approach
Careful, private and plain-spoken
Accuracy first
Every answer is checked against the rules and your documents, so what you submit is complete and consistent.
Privacy by default
Only the people working on your case can see it. Documents are kept in private storage and deleted when they're no longer needed.
Honest about our role
We're a private service, not the Government. We say clearly what we do, what we don't, and what things cost.
People, not just software
On a reviewed service, a person checks your case, and you can always message the team working on it.
Business partnerships
Working with travel and corporate teams
We work with organisations that send people to Kenya and want each application prepared with the same care.
Travel agents & tour operators
Help your clients arrive with the right paperwork, without adding work to your team.
Companies
Staff travel, conferences and project visits, handled consistently.
Organisations & events
Delegations and groups, coordinated with one point of contact.