Kenya eTA rejection: 7 gaps that get applications refused

What the official requirements say

The official portal lists what every application needs: a passport valid for at least six months after you arrive with a blank page, a selfie or passport-type photo, contact details, your arrival and departure itinerary, an accommodation confirmation, and documents for your purpose of travel. It doesn't say why applications are refused. Each requirement below is a gap that gives an officer a reason to say no.

Seven gaps to close before you submit

1. Passport validity. It must be valid for six months after your arrival date, not your application date.
2. No blank page. The passport needs at least one.
3. The photo. It must clearly show your face; see what makes a photo pass.
4. Details that don't match your passport. Names, date of birth and passport number must be exactly as printed.
5. No accommodation confirmation. A hotel booking, or your host's details if you stay with family.
6. An incomplete itinerary. Arrival and departure, including how you leave Kenya.
7. Missing purpose documents. For example an invitation letter for business or a family visit; the documents checklist lists them.

If you've already submitted

You can't edit an application after submitting it. Read what to do about a mistake before you apply again. To catch these gaps first, start your checklist.